Terms And Privacy

By using this website you agree to the following terms and conditions. These terms affect your legal rights, responsibilities and liabilities, so please read them carefully before you make a purchase.

AMENDMENTS TO THESE TERMS AND CONDITIONS 

The Letterbox Bakery reserves the right to change or amend these terms and conditions at any time, without notice. It is the user’s responsibility to read the current terms and conditions thoroughly, prior to any purchase. We also reserve the right to withdraw or terminate this website at any time, without notice. 

PURCHASES 

Any products that you purchase through this website must be for your own private, non-commercial use. We do not acknowledge a purchase contract until you have received an order confirmation and an item dispatch email from us. The order confirmation email verifies that you have made an offer to purchase goods from our website. 

PRICING AND PAYMENT 

We will never dispatch an order until it has been paid for in full. We reserve the right to cancel your order and refund the cost in full. Payment will be collected through our chosen payment providers. Purchases made through the Letterbox Bakery's website are non-transferable. All prices found on this website include VAT at the current UK rate. We reserve the right to change the price of any product(s) at any time, without prior notice. 

GENERAL 

When you make a purchase or enquiry through our website, we will ask you to provide us with a valid email address. By giving us your email address, you certify that it may be used as a means of communication with you. You also agree that any email correspondence constitutes notice in writing, thereby satisfying any relevant legal requirements. We will not be held responsible for any emails that do not reach your inbox because they went into your junk/spam folder. Our website gives customers the option to leave reviews and ratings. All reviews will be moderated and approved before being published. By submitting a product review, you certify that we may subsequently use that review and/or rating in any way we see fit, and that we may edit it  before publishing it. We reserve the right to change or delete your review(s) without notice. 

PRIVACY POLICY 

Here at Letterbox Bakery, we are dedicated to protecting the privacy of our customers. We only collect and hold information in accordance with the Data Protection Act of 1998. If you make a purchase through our website, we will require you to provide us with the following details: Your name Delivery/billing address(es) Contact details (e.g. email address, phone number) Payment details. All information is held securely in accordance with the law. 

FRAUD 

We take internet fraud very seriously. If we ever have reason to believe that an order has been placed fraudulently, or if we feel that our website has been abused in some way, we will share any relevant information with third party fraud prevention companies (including banks) and the police. 

 IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT ANY OF THE ABOVE, PLEASE CONTACT US: [email protected]